Effective Date: 01 January 2024
Last Updated: 27 June 2026
1. Introduction
Welcome to 24Bit System, a brand owned and operated by Two Four Bit Systech India Private Limited ("Company", "we", "our", or "us").
We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you:
- Visit our websites
- Purchase products from our online store
- Subscribe to our software services
- Request quotations
- Use our business services
- Contact our support team
- Interact with us through any communication channel
By accessing or using our websites, products, or services, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Company Information
- Brand Name: 24Bit System
- Legal Entity: Two Four Bit Systech India Private Limited
- Registered Office: FF68, First Floor, Gaur City Center, Sector 4, Greater Noida West, Gautam Budh Nagar, Uttar Pradesh – 201318, India
- Websites: https://www.24bitsystem.com, https://www.24bitsystem.in
- Email: [email protected]
3. Scope of this Privacy Policy
This Privacy Policy applies to all websites, online stores, software products, subscription services, and business services operated by Two Four Bit Systech India Private Limited under the 24Bit System brand.
Our products and services include, but are not limited to:
- Custom Software Development
- Software as a Service (SaaS)
- Subscription-Based Software Solutions
- Website Design & Development
- Mobile Application Development
- Web Hosting
- Cloud Services
- API Development & Integration
- UI/UX Design
- Digital Marketing
- Search Engine Optimization (SEO)
- IT Consulting
- Technical Support
- Annual Maintenance Contracts (AMC)
- Online Store
- Computer Components
- Computer Accessories
- Spare Parts
- Refurbished Laptops & Desktops
- Laptop & Desktop Rentals
4. Information We Collect
Depending on your interaction with us, we may collect the following information.
Personal Information
- Full Name
- Company Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- GST Number (where applicable)
- Business Information
- Support Requests
- Communication History
- Account Information
Account Information
If you create an account on our websites or subscribe to our software services, we may collect:
- Username
- Encrypted Password
- Customer Account Details
- Subscription Information
- Order History
- Saved Addresses
- Wishlist (where applicable)
- Shopping Cart Information (where applicable)
- Organization or Workspace Information
Order Information
When you purchase products through our online store, we may collect:
- Order Details
- Purchased Products
- Invoice Information
- Shipping Information
- Delivery Status
- Warranty Registration Details
- Return or Replacement Requests
Payment Information
Payments made through our websites are securely processed through trusted payment service providers such as Razorpay. We do not store credit card details, debit card details, CVV, UPI PIN, or net banking credentials. Payment information is processed securely in accordance with applicable payment security standards.
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Screen Resolution
- Language Preferences
- Time Zone
- Website Pages Visited
- Referral Source
- Cookies
- Session Information
- Log Files
Usage Information
To improve our products and services, we may collect:
- Website Usage
- Software Usage
- Feature Usage
- Error Logs
- Performance Information
- Session Duration
- Browser Information
5. How We Collect Information
Information may be collected through:
- Website Contact Forms
- Product Orders
- Customer Registration
- Software Registration
- Subscription Sign-up
- Online Store Purchases
- Shopping Cart
- Checkout Process
- Email Communications
- Telephone Calls
- WhatsApp Conversations
- Customer Support Requests
- Cookies
- Analytics Tools
- Marketing Campaigns
- Social Media Communications
6. How We Use Your Information
We use your information to:
- Respond to enquiries
- Prepare quotations
- Deliver custom software development services
- Provide subscription-based software services
- Process online store orders
- Deliver purchased products
- Process payments
- Generate invoices
- Manage customer accounts
- Process subscriptions and renewals
- Provide technical support
- Deliver hosting services
- Manage cloud services
- Handle warranty claims
- Process returns and replacements
- Improve our products and services
- Monitor service performance
- Prevent fraud and unauthorized activities
- Comply with legal and regulatory obligations
7. Subscription-Based Software Services
If you subscribe to our software services, we may process information necessary to:
- Create and manage your account
- Authenticate users
- Manage subscriptions
- Process recurring billing
- Deliver software updates
- Improve service performance
- Provide customer support
- Protect service security
Customer data stored within our subscription-based software remains the property of the customer unless otherwise agreed in writing.
8. Online Store
When you purchase products through our online store, we may use your information to:
- Process orders
- Verify payments
- Arrange shipping
- Provide delivery updates
- Handle cancellations
- Process returns
- Process replacements
- Provide warranty support
- Respond to product enquiries
9. Cookies
Our websites may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Maintain login sessions
- Store shopping cart information
- Analyze website traffic
- Measure website performance
- Improve website security
- Enhance user experience
You may disable cookies through your browser settings, although some features may not function correctly.
10. Third-Party Services
To operate our business efficiently, we may use trusted third-party providers, including:
- Payment Gateway Providers
- Cloud Hosting Providers
- Domain Registrars
- Courier & Logistics Partners
- Email Service Providers
- SMS Providers
- Analytics Providers
- Marketing Platforms
- Customer Support Platforms
These providers receive only the information necessary to perform their services and are expected to maintain appropriate security measures.
11. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only:
- With authorized employees
- With trusted service providers
- With payment processors
- With logistics and courier partners
- With government authorities where required by law
- To protect our legal rights
- To investigate fraud or security incidents
12. Data Security
We implement reasonable technical and organizational safeguards, including:
- SSL Encryption
- Secure Servers
- Access Controls
- Firewalls
- Security Monitoring
- Password Protection
- Data Backup Procedures
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
13. Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Process customer orders
- Maintain customer accounts
- Fulfill contractual obligations
- Meet legal and tax requirements
- Resolve disputes
- Enforce agreements
For subscription-based software services, account information may be retained for a reasonable period after subscription expiry unless deletion is requested or required by law.
14. Your Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Request deletion where legally permissible
- Withdraw consent for marketing communications
- Request account closure
- Request export of your available personal information
Requests may be submitted using the contact details below.
15. Third-Party Links
Our websites may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.
16. Children's Privacy
Our products and services are intended for businesses and individuals aged 18 years or older. We do not knowingly collect personal information from children.
17. International Data Transfers
Where necessary, your information may be processed or stored using secure cloud infrastructure located in India or other jurisdictions. We take reasonable measures to ensure such transfers comply with applicable data protection laws.
18. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Business operations
- Products and services
- Technology
- Legal requirements
- Security practices
The latest version will always be published on our websites with the updated Last Updated date. Continued use of our websites, products, or services after changes are published constitutes acceptance of the revised Privacy Policy.
19. Contact Us
Two Four Bit Systech India Private Limited
Brand: 24Bit System
Registered Office: FF68, First Floor, Gaur City Center, Sector 4, Greater Noida West, Gautam Budh Nagar, Uttar Pradesh – 201318, India
Email: [email protected]
Websites: https://www.24bitsystem.com, https://www.24bitsystem.in
20. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts in Gautam Budh Nagar, Uttar Pradesh, India.